ServiceNow Business Analyst | 6 Month Contract | Upto $98/hour + super

Job title: ServiceNow Business Analyst | 6 Month Contract | Upto $98/hour + super
Discipline: Technology & Data Analytics
Location: City of Parramatta
Contract: Contract
Salary: $72-$98/day + super
Salary low: 504
Salary high: 686
Duration: 6 Months
Contact: Aleksandar Vujovic
Call: Aleksandar
Email: email Aleksandar
Reference: 3367723

Job Summary
ServiceNow Business Analyst

  • Salary: $72-$98 + super.

  • Length of Contract (LOC): 6 Months.

  • Location: Parramatta.

About the company                                                               
This NSW government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This government agency uses data and behavioural insights to drive improvements with government and providing services to NSW.
About the role
Reporting to the Principal Manager Service Delivery, this role will provide additional support to optimise the use of ServiceNow in Shared Services and support readiness activities to consolidate 2 instances of ServiceNow into 1.


  • Liaise with stakeholders to improve existing processes, including deep dive of existing processes and formulation of to-be processes.

  • Building and maintenance of reports, dashboards, and forms.

  • Contribution to forms and workflow process design and implementation.

  • Play an active role in the project to consolidate 2 instances of ServiceNow into 1 instance.

  • Day to day project management activities.

About you

  • 3+ years in a Similar role; government experience advantageous.

  • Relevant qualifications or equivalent in a similar role.

  • Experience with process mapping and ServiceNow is a must.

  • Experience with Microsoft Office applications.

  • Previous experience with a ServiceNow implementation project is advantageous.

Please apply if you are interested. Please note, only short-listed candidates will be contacted. If you have any questions, please contact or call on 02 8296 9813.