Senior User Experience Designer

Job title: Senior User Experience Designer
Discipline: Marcomms
Location: Sydney CBD, Sydney, New South Wales
Contract: Contract
Salary: $750-$900 per day + super
Salary low: 750
Salary high: 900
Contact: Sarah Gates
Call: Sarah
Email: email Sarah
Reference: 3321787
Senior User Experience Designer
  • $750 - $900 per day + super
  • 12 months
  • Sydney CBD or remote working 
About the Company

The NSW Government Digital Channels team is responsible for providing an inclusive, consistent, high-quality experience for its customers. This is a 12 month role offering $750 - $900 per day + super in Sydney CBD or temporarily remote working. 

About the Role 
Reporting to a Delivery Manager who manages a cross-functional team, you will create and continually improve customer experiences. You will also work with a Senior Service Designer to plan qualitative research and quantitative research to inform the product vision and deliver world-class user experiences in accordance with design standards, guidelines and processes. You’ll also document requirements, support accessibility and collaborate with developers.

Key Accountabilities:
  • Design and deliver customer experiences by wireframing, prototyping and user interface designs in collaboration with content designers.
  • Plan and iterate designs by testing with customers.
  • Measure and analyse the user experience to optimise the performance of products and services.
  • Incorporate accessibility requirements into design specifications and guidelines.
  • Establish, build and nurture collaborative customer and stakeholder relationships through effective communication to ensure project deliverables are met.
  • Actively collaborate across squads and contribute to team design and research activities.
About You

Key Skills and Experience to be successful:
  • A creative problem solver who is not afraid to question and push ideas.
  • Proven record of combining beautiful design aesthetics with compelling and easy to use customer experiences.
  • Experience working and collaborating in an Agile, multi-disciplinary team.
  • Extensive experience planning and continually iterating designs by testing with customers while contributing to strategies and tools for continuous monitoring.
  • Knowledge of digital accessibility and disability inclusion.
  • Experience in leading digital products.
For more information email Sarah at
Please know that only shortlisted candidates will be contacted.