Network Operations Analyst

Job title: Network Operations Analyst
Discipline: Technology & Data Analytics
Location: Parramatta & Western Suburbs Sydney
Contract: Contract
Salary: Up to $480 p/d + super
Salary low: 400
Salary high: 480
Contact: Tim Smith
Call: Tim
Email: email Tim
Reference: 3254105
About the Company 

This NSW government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This government agency uses data and behavioural insights to drive improvements with government and providing services to NSW.

About the Role 
  • Provide operational support for the data communications network and its users and solve non-complex problems to minimise system down-time and loss of productivity.
  • Implement standard set-up activities for network, audio-visual equipment and other ICT systems in line with Service Level Agreements, policies, standards and guidelines.
  • Monitor and analyse network performance of existing and new systems and assist with the identification of faults or potential issues and suggest potential solutions.
  • Liaise with vendors such as Telstra, TPG or Optus.
  • Contribute to the development of reference materials to assist the ICT support community through maintenance of documentation on system configurations and technical processes.
  • Provide on-call support as required.
About You
  • Experience in providing first point network support on Cisco devices, networking, phones, switches/routers, teleconferencing.
  • Strong communication skills.
  • Experience in a similar networking support position.
  • Experience working with vendors to solve issues.
Please note to obtain this position you will need to obtain a Baseline Clearance. To eligible to apply for a Baseline National Security Clearance you must be an Australian Citizen, permanent resident or a New Zealand citizen.

For more information Call Tim Smith on 82969802