Learning and Development Clerk

Job title: Learning and Development Clerk
Discipline: Business Support
Contract: Contract
Salary: Daily
Salary low: 468
Salary high: 515
Contact: Emma Marven
Call: Emma
Email: email Emma
Reference: 3316700
About the company 
We are seeking a Learning and Development Clerk to work for a large NSW government department based in Parramatta. This is a 3 month contract paying $468 – 515 per day + super.

About the role
  • Provide high quality specialist support to ensure enhanced quality service delivery.
  • Give prompt and accurate feedback to the supervisor regarding sensitive and or contentious matters or emerging issues that could adversely affect customer service or the delivery of agreed business tasks.
  • Build excellent customer relationships and work collaboratively with team members and other teams across the People & Services function.
  • Monitor, review and analyse systems and databases to generate reports that provide accurate advice and information for staff, customers, management and external agencies.
  • Utilise technology applications and systems confidently to deliver efficient and effective service. Applications include relevant HR systems, TRIM, MS Office,
  • EventBrite and other technologies appropriate to the operations of the functional area.
  • Provide prompt and accurate reports and feedback to the supervisor regarding progress and achievements towards goals and emerging issues that could adversely affect the team/unit’s delivery of agreed business targets.
About you
  • Learning & Development experience.
  • Strong interpersonal, verbal, and written communication skills
  • Excellent knowledge and experience of virtual platforms (eg ZOOM and Teams)
  • Effective execution of the day to day activities of the role in a fast paced environment
  • Effective problem solving and attention to detail
  • High level stakeholder engagement
  • Basic excel reporting
Please apply if you are interested. Please note only shortlisted candidates will be contacted.