HR Shared Services Consultant

Job title: HR Shared Services Consultant
Discipline: Business Support
Location: Sydney CBD, Inner West & Eastern Suburbs
Contract: Contract
Salary: Daily
Salary low: 351
Salary high: 413
Contact: Emma Marven
Call: Emma
Email: email Emma
Reference: 3234032
About the company 

This is a great opportunity for a HR Shared Service Consultant to work for a NSW government organisation. This is a 9 month contract paying $351 - $413 per day + super and is based in Sydney CBD. 

About the role 
  • Provide information and support on all Human Resources tier one enquiries in a consistent customer centric and timely manner.
  • Validate role descriptions to ensure all roles are consistent with icare standards.
  • Generate all employee letters as per business requests, support the maintenance and development of all letter templates.
  • Promote self-service through educating and coaching all employees on how to use the tools provided e.g ServiceNow, SuccessFactors, icare Intranet and other HR systems.
  • Develop and maintain influential and collaborative working relationships with the Human Resources centres of excellence.
  • Identify, analyse and report on trends and insights and recommend process improvements.
  • Update, maintain and ensure appropriate governance on all shared services processes & procedures.
  • Support the People and Workplace team across all matters and projects.
About you 
  • Previous experience in shared services within HR or a payroll function
  • Excellent knowledge of MS office and HRIS
  • Excellent communication skills