Fraud Triage Officer

Job title: Fraud Triage Officer
Discipline: Technology & Data Analytics
Location: Sydney CBD, Sydney, New South Wales
Contract: Contract
Salary: $700 per day + super
Salary low: 650
Salary high: 700
Contact: Lachlan McEntyre
Call: Lachlan
Email: email Lachlan
Reference: 3319017
Fraud Triage Officer

  • 4-month Contract
  • $700 per day + super
  • WFH

About the Company 

This NSW government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This government agency uses data and behavioural insights to drive improvements with government and providing services to NSW

About the Role
  • Responsible for the end to end investigation of fraudulent transactions or as directed by the Security Advisor matters of suspected or identified incidents of fraud.
  • Conduct investigations into staff malpractice or serious misconduct committed by internal or external parties across the company 
  • Collect data needed to investigate complex external / internal fraud matters. This includes all evidence (physical, verbal or circumstantial) to be collected, indexed and stored in a manner to ensure continuity test is passed when assessed for Court acceptance
  • Implement agreed protocols for interviewing staff and customers. This will involve telephone interviews as well as potential in person interviews being conducted to ascertain 
  • Analysis of electronically stored financial transactions and documents for the purpose of evidence gathering and crime pattern analysis
  • Initiate civil / criminal proceedings through the various internal / external legal channels as per  policies and procedures
  • Prepare Brief of Evidence and appear in criminal courts to give evidence on behalf of the prosecution and undergo cross examination in relation to statement and evidence produced
  • All evidence (either verbal, written or recorded) to be completed in compliance with the applicable Evidence Act (either State or Federal) to ensure acceptance by prosecution, defence and the Court

About You

  • 5 years’ experience in the Investigations field
  • Investigative skills and techniques gained in either Law Enforcement and/or the relevant Financial Services Industry
  • Ability to gather evidence and prepare Briefs of Evidence in accordance with rules of evidence
  • Ability to conduct interviews, gather evidence and prepare witness statements, statutory declarations and affidavits
  •  Ability to interpret and analyse electronic data
  • In depth knowledge of Operational Risk and compliance processes and policies

For more information email Lachlan at