Field Services Engineer

Job title: Field Services Engineer
Discipline: Technology & Data Analytics
Location: Victoria
Contract: Contract
Salary: $35/hour plus Super
Salary low: 30
Salary high: 40
Contact: Nick Jooste
Call: Nick
Email: email Nick
Reference: 3223903
About the Company

Our client is an Australian owned IT Service provider renowned for exemplary technological services throughout Greater Melbourne and Regional Victoria. They have engaged Ashdown to facilitate their needs for IT Field Service Technicians. They are committed to facilitating fast and reliable IT technician services throughout Greater Melbourne and Regional Victoria and resultingly, there is a high volume of short term contracts.

About the Role

The Field Service Technicians role is to conduct the onsite IT tasks, support and maintenance for our client in Greater Melbourne and Regional Victoria.

Key Responsibilities

As part of your role as an IT Field Services Technician you will be responsible for:
  • Provide On-Site hardware repairs on a range of Computer equipment
  • Installing and testing all IT devices on time and in full
  • Maintaining the IT environment at locations by cleaning, standardizing, and optimizing the hardware
  • Conducting onsite analysis, diagnosis and solution for IT incidents requiring onsite presence
  • Ensuring the customers are satisfied the IT devices are operating correctly
  • Documenting procedures conducted for your projects and daily tasks
  • On-Call ADHOC tasks
  • Maintenance of POS Systems
  • Carry out other duties that may be reasonably required
Qualifications, Experience and Skillsets
  • Previous experience as an IT Field Services Technician
  • Excellent communication skills
  • Ability to work efficiently independently and in a team
  • Ability to test and certify PC's, tablets and laptops;
  • Strong  analytical and problems solve skills
  • Must have a valid drivers license for travel
  • High Attention to detail