Customer Services Officer

Job title: Customer Services Officer
Discipline: Business Support
Location: Sydney Southern Suburbs & Sutherland Shire
Contract: Contract
Salary: Hourly
Salary low: 33
Salary high: 35
Contact: Emma Marven
Call: Emma
Email: email Emma
Reference: 3153508
About the company
This is a great opportunity to work as a Customer Service Officer for a NSW government client based in Bega. This role is paying $33 - 35 per hour + super on a 6 month contract with an immediately start. 

About the role
  • Provide consistently high-quality customer service by interpreting and resolving first-contact enquiries.
  • Process a range of transactions across the service line accurately and efficiently.
  • Escalate more complex enquiries and transactions to ensure the timely and effective resolution of issues.
  • Effectively use a range of computerised systems, technology and telephony solutions to undertake work
    tasks.
  • Meet individual KPI's and help achieve team objectives
About you
  • Experience in a similar role
  • SAP and Service Now experience 
  • Excellent customer service skills 
  • Reconciliation experience is desirable
Please apply through the link if you are interested and for further information please contact Emma Marven on 02 8296 9812.