Customer Service Officer - Strathfield

Job title: Customer Service Officer - Strathfield
Discipline: Business Support
Location: Strathfield
Contract: Contract
Salary: $31.25 p/h + Super
Salary low: 30
Salary high: 31
Duration: 6 Months
Contact: Jordan Hadfield
Call: Jordan
Email: email Jordan
Reference: 572222
Customer Service Officer |  6 Month Contract | $34.37 p/h + Including Super
  

About the Company
  
We are looking for a Customer Service superstar to join a fun and bubbly team for one of our Government Clients located in Strathfield.
  
This role is fulltime in the office Monday - Friday where 3 days out of the 5 days you will be working till 6:30pm.
  
  
 About the Role
  
  • Answering customer enquires via phone and email
  • Support to customers in an online environment
  • Promoting Customer engagement with their learning program
  • Improving customer retention and completion by increasing student motivation
  • Early identification of customers at risk of non-progression and supporting them to engage
  • Work with the Line Manager to develop and review meaningful performance management and development plans
    
About You
  
  •  Excellent customer service experience
  • Good communication skills
  • Attention to detail
  • Be able to navigate through multiple systems
  
  
Please apply if you are interested. Please note, only shortlisted candidates will be contacted. If you have any question, please contact Jordan Hadfield - Kaitlyn@ashdownpeople.com.au