Customer Service Officer

Job title: Customer Service Officer
Discipline: Business Support
Location: Regional NSW
Contract: Contract
Salary: Hourly
Salary low: 34
Salary high: 35
Contact: Emma Marven
Call: Emma
Email: email Emma
Reference: 3175500
About the company

Work as a Customer Service Officer for a NSW government client who deliver satisfaction and safety for their customers. This role is a 3 month contract located in Dubbo and is paying $35 per hour + super. 

About the role
  • Provide consistently high-quality customer service by interpreting and resolving first-contact enquiries
  • Process a range of transactions across the service line accurately and efficiently, referencing shared service knowledge articles to ensure the transaction is consistently executed accordingly to requirements
  • Escalate more complex enquiries and transactions
  • Effectively use a range of computerised systems, technology and telephony solutions 
About you
  • Minimum 2 years experience in customer service 
  • Experience in accounts receivable, accounts payable or procurement role is preferable 
  • Quick learner and ability to work under pressure
Please apply through the link if you are interested or call Emma Marven on 02 8296 9812. Please note only shortlisted candidates will be contacted.