About the Company
We have an exciting role for a Customer Service Officer to join a large NSW Government organisation located in Dubbo.
This is an entry level role working full time in the office.
About the Role
- Directly supporting the client service delivery team
- Provide a high level of support through managing a range of administrative and client service functions
- Responding to enquiries over the counter face to face, telephone and email
- Shared mail inbox management
- Providing information to clients as well as referring client enquiries and information onto client service staff
- Manage client information to ensure confidentiality, accuracy and integrity
- Collating and distribution of incoming and outgoing correspondence
About You
- Excellent communication & customer service experience
- Strong attention to detail
- Demonstrates empathy and resilience
- Housing experience would be beneficial
Please apply if you are interested. Please note, only shortlisted candidates will be contacted. If you have any question, please contact Jordan Hadfield - Jordan@ashdownpeople.com.au