Customer Service Officer

Job title: Customer Service Officer
Discipline: Business Support
Location: Sydney CBD, Sydney, New South Wales
Contract: Contract
Salary: $30.75 per hour + super
Salary low: 30
Salary high: 30
Contact: Grace Burton
Call: Grace
Email: email Grace
Reference: 3294766
About the Company

A large NSW organization is looking for Customer Service Officers to join their team on a 4 month contract paying $30.75 / hour + super. This role will be completely working from home. Applicants from all of NSW are encouraged to apply.

About the Role
  • Review and investigate customer applications
  • Reporting of fraud
  • Email correspondence with customers
  • Reviewing and addressing customer complaints
  • Using policies and procedures to determine outcomes
  • Data entry
  • Outbound customer service
  • Assessment of applications in line with quality framework
About you
  • Required to have your own laptop/computer
  • High speed internet required
  • Excellent written and verbal communication skills
  • Knowledge in Microsoft Office Suite and Salesforce lightening preferred
  • Previous gov experience preferred
 Please apply if you are interested, only shortlisted candidates will be contacted.