A Large NSW organization seeking customer service officers on a 3 month contract paying $30 / hour + super in multiple locations around Sydney Metro.
About the Role
- Provide timely, accurate and high quality customer service in person and online.
- Identify the purpose of the customer visit and assist with digital queries appropriately.
- Deal effectively with enquiries and complaints from customers.
- Develop and maintain a sound knowledge of information resources particularly in the digital space.
- Bright and Cheerful
- Excellent customer service and communication skills
- Strong computer skills
- Ability to work towards weekly and monthly targets
- Experience working within a high volume contact center environment