Customer Service Agent

Job title: Customer Service Agent
Discipline: Business Support
Location: Parramatta & Western Suburbs Sydney
Contract: Contract
Salary: $30.75 per hour + super
Salary low: 30
Salary high: 30
Contact: Anoushka Andrade
Call: Anoushka
Email: email Anoushka
Reference: 3333598
Customer Service Agent 
  • $30.75 per hour + super
  • 4 month contract
  • Parramatta Location/WFH
About the Company 

Our Client is a large NSW organisation that is looking for multiple Customer Service Agents to join their team in Parramatta (initially WFH) on a 4 month contract paying $30.75 per hour + super helping people who are experiencing financial crisis, low income or vulnerable.

About the Role
  • Assess customers for eligibility for EAPA vouchers
  • Work with energy retailers to assist customers
  • First point of contact for internal and external customers
  • Effective and timely communication with issuing of vouchers and reports.
  • Assess energy rebate customer applications
  • Provide contact centre services for the energy rebates, including email and phone support
About You
  • Ability to work Monday through to Friday from 9am to 5pm.
  • High quality customer service experience.
  • Contact centre experience (preferred)
For more information please contact Anoushka at anoushka@ashdownpeople.com.au. Please note, only short-listed candidates will be contacted.