Customer Service Agent

Job title: Customer Service Agent
Discipline: Business Support
Contract: Contract
Salary: $30.75 per hour + super
Salary low: 30
Salary high: 30
Contact: Grace Burton
Call: Grace
Email: email Grace
Reference: 3317422
About the Company

Our Client is a large NSW organisation that is looking for multiple Customer Service Agents to join their team in Parramatta on a 3 month contract paying $30.75 per hour + super helping people who are experiencing financial crisis, low income or vulnerable.

About the Role
  • assess customers for eligibility for EAPA vouchers
  • work with energy retailers to assist customers
  • first point of contact for internal and external customers
  • effective and timely communication with issuing of vouchers and reports.
  • assess energy rebate customer applications
  • provide contact centre services for the energy rebates, including email and phone support.

About you
  • Ability to work Monday through to Friday from 9am to 5pm.
  • High quality customer service experience.
  • Contact centre experience (preferred).
For more information email Grace at
Please know that only shortlisted candidates will be contacted.