Claims Officer

Job title: Claims Officer
Discipline: Business Support
Location: Sydney CBD, Inner West & Eastern Suburbs
Contract: Contract
Salary: $467 - $537 / day + super
Salary low: 467
Salary high: 537
Contact: Grace Burton
Call: Grace
Email: email Grace
Reference: 3240717
About the Company

A large NSW organization is looking for an experienced claims officer to conduct reviews for complex claim scenarios on a 12 month contract paying between $467 - $537 / day + super in Sydney CBD location.

About the Role
  • Collate, sort and supply data to the team leader to assist reporting and monitor progress against team targets.
  •  Manage multiple complex claims scenarios and apply critical reasoning 
  •  Liaise with claim stakeholders to advise process, obtain necessary documentation, advise outcome of reviews and facilitate remediation.
  •  Liaise with current and former claims agents to facilitate timely remediation payments, track payment referrals and record payment volume and incidence.
  • Maintain compliance with relevant legislation, industry codes, company policies, procedures and customer satisfaction standards.
About you
  • Portfolio Management experience required 
  • high-quality customer service experience 
  • Ability to exercise a high level of empathy and sensitivity
Apply if you are interested. Please note only shortlisted candidates will be contacted.