Claims Advisor - Workers Compensation

Job title: Claims Advisor - Workers Compensation
Discipline: Business Support
Location: Sydney CBD, Inner West & Eastern Suburbs
Contract: Contract
Salary: Daily
Salary low: 350
Salary high: 360
Contact: Emma Marven
Call: Emma
Email: email Emma
Reference: 3189423
About the company
This is a great opportunity for an experienced Claims Advisor to join a large NSW government organisation that aims at making NSW a better place to work, live and visit. This is a 6 month contract based in Burwood that is paying $350 - 360 per day + super. 

About the role
  • Ensure that claims are managed in accordance with NSW legislation, policies and guidelines. 
  • Be an agile member of the Injury and Claims Management team accepting that team members are expected to work across claims managed under self-insurance, self-administered and frameworks and that all team members will rotate between fast track, front-end, and tail-end claims.
  • Work cooperatively within a team, exchange information and assist other team members to achieve team objectives and work outcomes.
  • Maintain a high standard of customer service with internal and external key stakeholders
  • Proactively identify and resolve customer enquiries and complaints from a variety of internal and external parties in a timely manner
  • Be an active member of the Injury and Claims Management team, and participate in business and operation improvement projects to ensure quality services are delivered.
About you
  • Workers compensation claims management and injury management experience in large complex organisations.
  • Excellent communication skills. 
  • Ability to multitask and manage different levels of stakeholders. 
Please apply through the link if you are interested. Please note that only shortlisted candidates will be shortlisted.