Call Centre Operator

Job title: Call Centre Operator
Discipline: Business Support
Location: Newcastle
Contract: Contract
Salary: $32.16 Per hour
Salary low: 32
Salary high: 35
Duration: 3 Months
Contact: Amy Potts
Call: Amy
Email: email Amy
Reference: 593370
Call Centre Operator | 3 Month Contract | $35.38/Per hour Inc. super
  • $32.16 per hour + super 
  • 3 Month Contract
  • Newcastle
  
About the Company
  
This is an exciting opportunity for a Call Centre Operator to work for a large NSW government organisation on a 3 month contract, located in Newcastle. This position is working on a rotating roster from 7am-7pm, Monday - Friday.
  
About the Role
  
  • Provide high quality service as the first point of contact for customers.
  • Talk about payment options.
  • Setting up policies and amending policies.
  • Provide accurate and high quality customer service.
  • Respond to customer via phone and email.
  • Extensive database management and data entry.
  • Ensure customers enquiries are answered in a timely matter.
  
About You
  • 2 - 3 years customer service experience (call centre, admin, retail)
  • Need excellent written and verbal communication skills
  • Previous gov experience is preferred but not required
  • Intermediate computer skills required
  
  
Please apply if you are interested. Please note, only shortlisted candidates will be contacted. If you have any question, please contact amy@ashdownpeople.com.au