Call Centre Operator - Lithgow

Job title: Call Centre Operator - Lithgow
Discipline: Business Support
Location: Regional NSW
Contract: Contract
Salary: Hourly
Salary low: 29
Salary high: 30
Contact: Emma Marven
Call: Emma
Email: email Emma
Reference: 3182645
About the company
Amazing opportunity for an experienced call centre operator to join a NSW government organisation based in Lithgow. This is a 3 month contract paying $30 per hour + super. 

About the role
  • Resolve debt enquiries.
  • Resolve penalty notices and enforcement orders.
  • Take inbound call and answer the enquiries of the customers.
  • Manage a high volume of calls coming through. 
  • Ensure that you mange and stay calm with difficult customers.
About you 
  • Looking for people who have good negotiation skills
  • Excellent communication skills
  • Previous government experience is preferred but not essential
  • 2 - 3 years customer service experience
Please apply through the link if you are interested and for further questions please call 02 8296 9812. Please note that only shortlisted candidates will be contacted.