Call Centre Operator - Gosford

Job title: Call Centre Operator - Gosford
Discipline: Business Support
Location: Regional NSW
Contract: Contract
Salary: Hourly
Salary low: 29
Salary high: 30
Contact: Emma Marven
Call: Emma
Email: email Emma
Reference: 3203669
About the company


This is an exciting opportunity for a Call Centre Operator to join a NSW government organisation based in Gosford. This role is a 4 month contract paying $30 an hour + super. Immediate start and multiple positions available.  

About the role
  • Provide high quality generalist service as the first point of contact for the contact centre.
  • Receive inbound calls, obtain necessary information and utilise generalist knowledge to transfer customers to appropriate contact centre specialists in a courteous, accurate and efficient manner.
  • Undertake administrative work as required to support the provision of high quality service delivery.
About you 
  • Previous customer service experience 
  • Government experience preferable 
  • Excellent communication skills 
Please apply through the link if you are interested. Please not only shortlisted candidates will be contacted.