Administration / Customer Service

Job title: Administration / Customer Service
Discipline: Business Support
Location:
Contract: Permanent
Salary: Yearly
Salary low: 55000
Salary high: 60000
Contact: Brydi Ray
Call: Brydi
Email: email Brydi
Reference: 3318981
  • $50,000 - 60,000 + super
  • Permanent position
  • Seven Hills location
About the company

Great opportunity for a Administration / Customer Service to join a Manufacturing company based in Seven Hills. This role requires someone with excellent customer service skills. This position will be paying $50,000 - $60,000 + super. 

About the role
  • Assisting with incoming service calls and bookings from customers.
  • Day to day allocating and scheduling of service calls to ensure timely attendance by a technician.
  • Managing and promptly responding to incoming service requests received via email/website submissions.
  • Providing first level technical/product trouble shooting support (full training provided).
  • Close and resolve all work orders, including invoice processing as required.
  • Liaison with service agents and freight companies.
  • Providing high-level customer service support to all incoming queries received within the customer care team.
About you
  • Strong customer service phone skills
  • 2 years' experience working in a professional customer service or office environment
  • Good technical skills
  • Demonstrates strong problem solving and conflict resolution ability
  • Organised and able to work in a fast paced environment 
Please apply through the link if you are interested. Please note that only shortlisted candidates will be contacted. For further questions please contract Brydi Ray - Byrdi@ashdownpeople.com.au.