Key accountabilities of the role:
- Provide timely, consistent and effective frontline client service
- Undertake a range of administrative financial tasks to manage client accounts including receipting, refunds, reconciliation of accounts and account enquiries
- Review accounts and undertake revenue collection tasks to support the recovery of debt
- Comply with audit and policy guidelines, and internal procedures to ensure tasks are carried out in accordance with the Crown Lands business plan
- Review automated reports and maintain the integrity and accuracy of client and land account data
- Entry, maintenance and processing of data
- Provide information and reports to management as required.
Inherent requirements of the role/
Essential Skills and Experience
- Customer service skills.
- Accounts processing skills - Attention to detail.
- Experience using Microsoft tools - Word, Outlook, Excel, Teams, Sharepoint.
- Ability to follow procedures and work independently.
- Ability to work in and contribute to a team environment.
For more information please send an updated CV ASAP.
