Role Overview:
The Rates Officer provides a customer-focused service by managing Council's rates and revenue administrative functions efficiently and accurately. The role involves processing rate payments, maintaining records, assisting internal and external clients, and ensuring compliance with relevant legislation and Council policies.
Key Responsibilities:
- Processing and maintaining rates and revenue transactions, including changes of address, notices of sale, section 603 certificates, and pensioner rebates.
- Managing payments, refunds, adjustments, and debt recovery for outstanding rates and charges.
- Maintaining accurate registers, records, and documentation in accordance with Council policies.
- Responding to customer enquiries and providing advice to internal teams.
- Contributing to process improvement initiatives and compliance with relevant legislation.
- A Certificate in Business, Bookkeeping, or a related field.
- Minimum 3 years’ experience in local government rates and revenue administration.
- Strong understanding of rating systems, legislation, and local government processes.
- Excellent communication and customer service skills.
- High level of accuracy, attention to detail, and time management.
- Proficiency in Microsoft Office (Word, Excel) and finance systems.
Email karina@ashdownpeople.com.com if you have any questions. APPLY NOW!
