Location: Sydney
Employment Type: Contract (Leave Cover) - 6 Months
Rate: $1050-$1200/day + Super
- Proven experience administering and supporting FinanceOne within a large enterprise environment.
- Lead the support and continuous improvement of critical enterprise finance applications.
- Immediate Start - Hybrid Work Model
We are seeking an experienced Finance Applications Platform Manager to lead a team responsible for the operational management, continuous improvement, and support of a broad portfolio of enterprise finance applications.
This role is ideal for a technology leader who combines strong operational management, stakeholder engagement, service delivery, and continuous improvement capabilities with experience supporting business-critical finance systems.
While DevOps principles are highly valued, this role is not a traditional DevOps engineering position. Instead, the focus is on fostering collaboration, automation, operational excellence, and continual service improvement across a complex finance applications ecosystem.
You will lead a team responsible for the day-to-day management, reliability, support, and enhancement of critical finance platforms while partnering closely with Finance, Technology, Security, Integration, and Vendor stakeholders.
Finance Platforms Supported
- FinanceOne
- OneHealth (F1 for Health)
- Basware P2P
- SAP Concur
- Xetta (Revenue System)
- TrakCare Financials
- HTrak (Health Consumables ERP)
- NAB DirectLink
- Other finance applications and integrated services across the broader ecosystem
Platform Leadership & Service Ownership
- Lead the operational management and support of enterprise finance applications.
- Provide leadership to a multidisciplinary team of application specialists, analysts, and technical resources.
- Ensure service reliability, platform stability, and strong business outcomes.
- Drive accountability, performance, prioritisation, and effective workload management across the team.
- Establish and maintain service standards, operational metrics, and performance reporting.
- Own and continuously improve operational practices across the platform landscape, including:
- Platform administration and configuration
- Access provisioning and role-based security controls
- Disaster recovery planning, testing, and readiness
- Audit and compliance activities
- Integration oversight and support
- Ensure operational processes are standardised, repeatable, and scalable.
- Promote automation wherever possible to improve efficiency and reduce operational risk.
- Drive continuous improvement initiatives across processes, tooling, workflows, and service delivery.
- Lead the identification and implementation of opportunities to improve reliability, performance, and user experience.
- Support business-led enhancement initiatives and platform optimisation programs.
- Champion a culture of collaboration, learning, innovation, and service excellence.
- Operate within a lean Agile environment.
- Utilise ServiceNow as the primary intake, workflow, and service management platform.
- Lead Kanban-based delivery practices to manage operational work and continuous improvement initiatives.
- Ensure effective prioritisation and flow of work across the team.
- Build strong partnerships with Finance leaders, business stakeholders, vendors, and technology teams.
- Manage relationships with software vendors and external service providers.
- Collaborate with integration, infrastructure, security, and risk teams to ensure successful service delivery.
- Communicate service performance, risks, priorities, and improvement opportunities to senior stakeholders.
- Identify future platform requirements and improvement opportunities.
- Contribute to platform roadmaps and service strategies.
- Ensure compliance with organisational governance, audit, risk, and security requirements.
- Support business continuity and operational resilience objectives.
You will be an experienced Applications Manager, Platform Manager, Service Delivery Manager, or Finance Systems Manager with a strong track record leading enterprise application teams in complex environments.
You will bring:
Leadership & Service Management
- Experience leading high-performing application support or platform teams.
- Strong operational leadership and service ownership experience.
- Proven ability to drive continuous improvement and operational excellence.
- Experience managing competing priorities in complex enterprise environments.
- Experience supporting finance, ERP, procurement, revenue, or business-critical enterprise systems.
- Understanding of finance business processes and associated application landscapes.
- Experience managing SaaS, cloud-based, and integrated enterprise applications.
- Strong knowledge of IT Service Management (ITSM) principles and practices.
- Experience with incident, problem, change, and service request management.
- Familiarity with ServiceNow or similar service management platforms.
- Experience managing disaster recovery, access management, compliance, and audit requirements.
- Excellent communication and relationship management skills.
- Experience managing vendors, suppliers, and support partners.
- Ability to influence stakeholders across business and technology functions.
- Experience working in Agile and Kanban environments.
- Strong focus on automation, standardisation, and service improvement.
- Ability to identify opportunities for process optimisation and operational efficiencies.
