ICT Support Officer

ICT Support Officer

Contract Type:

6 Month Contract

Location:

Bankstown - New South Wales

Contact Name:

Ashdown People

Contact Email:

alice@ashdownpeople.com.au

Contact Phone:

Posted Date:

24-07-2026

ICT Support Officer
Duration: Initial 6 Months
Rate: $49.70/hr + Super
Location: Bankstown
Part time: 25/hr per week (4 or 5 days in office)
 
Overview:
 
Procurement (order and invoice processing - majority of time - request quotes  raise order  process invoice - $ value have different processes), minute taking, document generation (e.g., excel worksheet, briefing note, save in iShare), admin support for ICT
 
Key Accountabilities
  • Raise purchase requisitions and orders, and reconcile invoices against approved ICT purchases.
  • Prepare and format documents, reports, presentations, briefing notes, correspondence and meeting minutes.
  • Register, maintain and manage ICT records and documentation using Council's document management systems.
  • Create and maintain databases, spreadsheets and other administrative records to support ICT operations.
  • Provide administrative support to the ICT team, including assisting the Service Desk with phone enquiries and walk-in requests.
  • Assist with budget preparation, monitoring and financial administration.
  • Support ICT procurement activities and assist with contract administration.
  • Maintain ICT hardware and software asset registers, ensuring accurate tracking and lifecycle management.
  • Coordinate and distribute ICT information, maintain procedural documentation and support risk mitigation activities.
  • Develop a practical understanding of ICT-supported systems to provide effective administrative and user support.
  • Analyse internal processes and user trends to identify opportunities for continuous improvement and increased operational efficiency.
  • Undertake additional duties within the scope of the role, skills, training and competence as required.

About You To be successful in this role, you will have:
  • Experience in an administration, business support or ICT support role, ideally within local government, government or a corporate environment.
  • Proven procurement administration experience, including obtaining quotes, raising purchase orders, processing invoices and supporting contract administration.
  • Strong administrative skills, including preparing reports, briefing notes, presentations, correspondence and meeting minutes.
  • Experience using document management systems (e.g. iShare, TRIM or similar) and maintaining accurate records.
  • Proficiency in Microsoft Office Suite, particularly Excel, Word and Outlook.
  • Excellent organisational, communication and customer service skills, with the ability to manage competing priorities.
  • Experience supporting budgets, maintaining databases or asset registers, and contributing to process improvements.
  • Strong attention to detail, problem-solving skills and the ability to work collaboratively within a busy ICT team.
Desirable
  • Previous Local Government or Public Sector experience.
  • Experience supporting an ICT team.
  • Knowledge of TechnologyOne, iShare, TRIM or ITIL principles.

 
Apply Now
Apply Now
Share this job
Interested in this job?
Save Job
Print this job
Create As Alert

Similar Jobs

SCHEMA MARKUP ( This text will only show on the editor. )