Customer Service Representative

Customer Service Representative | 6 Month Contract | $36.11 p/h + Super

• $36.11 p/h + super
• 6 Month Contract
• Coffs Harbour 

About the company
  
This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. We are looking for someone to start ASAP on a 6-month contract.
  

About the Role  

• Customer Support: Assist customers in-person and over the phone, resolving inquiries and issues.
• Administrative Tasks: Handle data entry and manage documentation.
• System Use: Learn and use specific software to process customer requests.
• Communication: Maintain professional communication via email, phone, and in-person.
• Compliance: Follow internal policies and procedures.
• Adaptability: Quickly learn new systems and processes.
• Initial Full-time Training (Monday-Friday) - 35 Hours pw

About You

• 2-3 years of Customer Service Experience 
• Demonstrated experience maintaining a consistent and high standard of administrative support.
• Tech savvy, proficient in Microsoft office suite, particularly Outlook and Teams
• Excellent verbal and written communication skills.
• Strong attention to detail.
• The successful contractors will take part in a full time (35 hours per week) training and nesting for approximately 10 - 12 weeks. After the nesting period they will revert to their contracted hours. 

  
Benefits of contracting through Ashdown People

• 5th largest supplier to the NSW Government
• Get paid weekly
• Rated 4.9/5 on Google Reviews with over 900 5⭐ reviews for candidate feedback this year
• Offer Insurances for ABN Contractors
• Consistent communication & transparency
• Detailed onboarding & support

Please apply if you are interested. Please note, only shortlisted candidates will be contacted. If you have any question, please email Karina at karina@ashdownpeople.com.au.